Our experience with BKI Group was excellent. Ardeshir (Al) facilitated refinancing of our mortgage during an exceptionally busy time for mortgage brokers. Yet, he displayed exemplary professionalism, knowledge, expertise, and patience, and managed our loan with utmost diligence. He was a true advocate for us, committed to obtaining the most favorable rate and overall outcome. Throughout the process, he kept us appraised of every step and provided us with thorough explanations of pros and cons for each available option. He was extremely helpful in answering our questions and attentive and responsive to our every concern. In short, the quality of service provided by Ardeshir truly exceeded our expectations.